- Interconnection
-
Data Center
- Colocation
-
C³ Cloud Connection Centers
- Atlanta, GA
- Charlotte, NC
- Chicago, IL Cermak
- Chicago, IL Federal
- Clifton, NJ Delawanna
- Clifton, NJ Peekay
- Dallas, TX Bryan
- Dallas, TX Stemmons
- Los Angeles, CA
- Miami, FL
- New York, NY Eighth
- New York, NY Hudson
- Phoenix, AZ
- San Francisco, CA
- Santa Clara, CA Space Park
- Santa Clara, CA Northwestern
- Weehawken, NJ
- International C³ Data Centers
- Technical Services
- C³ Data Center Promotions
- Community
- About Us
- Newsroom
- Contact
- Resource Center
Contact & Customer Support
Published on 24 February 2010
Hits: 7100
Questions?
Find out how our Interconnection services can expand your business and connect you to a global ecosystem. We will send you our latest Interconnection case study just for asking.
Download the Telx Resource Guide 1.55 Mb
Telx is committed to providing superior customer support. To help get your inquiries and issues resolved as quickly and efficiently as possible please see the contact information provided below. Once you have chosen which contact best fits your support needs, please provide as much information as possible.
Telx Technical Support
Emergency inquiries or issues please call 1.888.TELXTECH (1.888.835.9832) or e-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it. .
In your email please provide the Telx facility location you experiencing technical issues, as well as referencing the case number.
Click here to learn more about technical support options.
Customer Service Support
Need assistance with any of the below topics? If so please email Customer Service.
- Requesting Access to a Telx Facility
- Certificate of Insurance Inquiries
- Requesting a Log-in to the Telx Customer Order Portal
- Would like to Update your Company's Information
In your email please provide us with as much information as possible
Legal Support
If you need to download a copy of Telx's Uniform Sales and Use Certificate click here
Billing
Need assistance with any of the below topics, or other billing related inquiries? If so please click here
- Invoice Inquiries
- Departmental Changes (billing address change, contact person change, bank information, etc)
In your email please provide us with as much information as possible, invoice number, contact information, etc.
To view our new service disconnection/cancellation policy click here.
Marketing
To learn more about joint press releases, co-hosted events, being highlighted in our newsletter, our Customer Business Exchange, becoming a partner or any other opportunities please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it. .
Corporate Headquarters Information
Telx
1 State Street
21st Floor
New York, NY 10004
Main Line: (212) 480-3300
Fax: (212) 480-8384
Category: Products & Services
